We are a recruiting for a Customer Support Advisor to join a successful and growing company based in St Albans.
Our client is one of the leading players in their field and are recognised for their high levels of customer service. They're a friendly, sociable company with a relaxed yet professional atmosphere.
As a Customer Support Advisor, you will be responding to all incoming client queries through live chat or telephone - taking full ownership of queries and seeing them through to resolution.
Please note: this role will need to be fully office-based for the first six months. After training, this position will become hybrid with 3 days in the office, 2 days working from home.
What’s in it for you?
* Salary: £25k-£30k depending on experience
* Hours: Rota across 7 days to include evenings and weekends (earliest start 7.30am, latest finish 10pm)
Weekend shifts are alternating, with one week on followed by one week off.
New joiners will be assigned a week of ...