Job Title: Customer Support Representative/Admin
Job Description
This role provides comprehensive customer support within a busy manufacturing environment, handling high volumes of email communication and order processing. You will manage new and existing customer orders, ensure accurate data entry into internal systems, coordinate with multiple departments, and support both internal and external customers with enquiries, changes, and delivery updates. Exceptional attention to detail, strong communication skills, and the ability to prioritise tasks in a fast-paced setting are essential for success in this position.
Responsibilities

+ Communicate with customers primarily via email, as well as by phone, fax and in person, responding promptly and professionally to all enquiries.

+ Manage email traffic from internal and external customers, including new orders, change notices, expedites and open order reports.

+ Enter and schedule new orders in the syste...