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Customer Support Consultant in FinTech

Company

Role, Inc.

Location

toronto, on

Posted

June 14, 2026

Position Overview

Join SimCorp’s innovative team as a Customer Support Consultant, where you provide vital insights on risk modeling and client training in a flexible hybrid environment.
We are seeking a detail-oriented professional to join our Global Support team at SimCorp. A Master’s degree alongside relevant experience is beneficial for aiding our financial clients with portfolio construction and product understanding. You will play a pivotal role by assisting in product demonstrations and collaborating closely with our sales and product specialists.
Key Responsibilities:
• Answer client inquiries regarding risk modeling and analytics
• Deliver customized training sessions for clients
• Guide clients in leveraging Axioma for portfolio strategies
• Collaborate with sales for effective product presentations
• Facilitate software evaluations and support client trials
Requirements:
• Master’s in Finance or 1-2 years relevant experience
• Familiar with multi-asset securities...

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