As a Customer Support Consultant (WLO) – German and English speaker within the Water, Livestock, Poultry & Dairy, and OPTI diagnostic solutions (WLO) team, you will be supporting customers (both, direct customers and distributors) with their order placement, order administration and troubleshooting with the aim of creating a best-in-class customer experience.

Why this role matters:

Our customer support professionals develop deep and meaningful relationships with our customers, offering solutions to meet their unique and often complex needs and helping them to make the best use of our products and solutions. Every interaction with a customer allows us to demonstrate the power of diagnostics and the advanced quality of IDEXX products and services.

In this role: