Job Title:Customer Support Engineer Job Type: Permanent (On-Site) Job Description Our client, a well-established organisation, is seeking an experiencedIT Service Desk Engineer to join their internal IT team on a permanent basis. This role is responsible for delivering high-quality technical support to end users, maintaining core IT infrastructure and ensuring the smooth operation of business-critical systems and services. Job Responsibilities Provide first and second-line technical support for users across multiple business locations, ensuring a high level of customer service. Manage, prioritise and resolve IT Service Desk incidents and service requests within agreed service levels. Support and administer Microsoft 365 technologies, including Exchange Online, Azure Active Directory and Active Directory environments. Configure, deploy and maintain end-user hardware, software and peripheral devices in line with company standards. Administer Microsoft Intune for endpoint management, incl...