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Customer Support Executive

Company

Asian Air

Location

Thiruvananthapuram, Kerala

Posted

January 28, 2025

Position Overview

Job Description: We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will handle customer inquiries, manage order statuses, and ensure a seamless shopping experience for our customers. Key Responsibilities: - Respond to customer queries via phone, email, or chat. - Check order statuses and customer profiles online. - Provide clear and polite communication to resolve customer concerns. - Support sales calls and assist in closing orders, earning incentives for successful closures. Requirements: Timing: 9:30 AM - 6:30 PM (1-hour lunch break; tea provided twice a day). Skills: - Basic computer knowledge. - Experience in managing online orders and profiles. - Excellent communication skills, polite and professional. Languages Known: Must be proficient in English, Tamil, and Hindi. Candidates from Madurai are preferred. This is an on-site role. Compensation: - Salary: Rs.18,500/- to 30,000/- per month. ...

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