Position: 6 (Male)

• Handle customer queries through chat, email, and other support channels.
• Provide timely and accurate resolutions to customer issues.
• Assist customers with account-related queries, transactions and general support.
• Maintain high standards of customer service and satisfaction.
• Escalate complex issues to the relevant teams.
• Follow company policies and compliance guidelines.

• Excellent communication skills in Hindi (Mandatory).
• Strong problem-solving and customer-handling skills.
• Ability to work in a fast-paced environment.
• Willingness to work in rotational shifts.
• Multilingual candidates preferred.

Position: 2 (Male)

• Collect, analyze, and interpret operational data.