Overview
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Qualifications
• Intermediate or above• Customer support and other job experience preferred• Must be flexible to work in shifts• Proficiency with MS Office (Particularly MS Excel and MS Word)• Collaborative mindset• Customer service focus• Hands-on-problem solving ability• The ability to communicate technical information in a simple manner
Why Start Your Career At ibex.?
We are best at what we do in the market because of the eager beavers working at ibex. We not...