Company Description
Emerj is a Business Process Outsourcing (BPO) company specializing in customer service, compliance, and operational support for global clients. With decades of combined experience, we deliver efficient, scalable solutions to help businesses enhance customer experience and streamline operations. Headquartered in Dubai, London, Mumbai, and Lahore, we provide seamless support across multiple markets. Role Description
We are hiring a full-time, on-site Spanish language Customer Support Executive based opposite the Expo Center in Johar Town, Lahore.
In this role, you will handle customer queries, provide support via chat and email, resolve issues efficiently, and ensure a high level of customer satisfaction. You will also document customer interactions and assist in improving service processes. Key Responsibilities
Respond to customer queries via phone, email, and chat
Resolve issues in a timely and professional manner
Provide basic technical support an...