BRINGING FORCES TOGETHER. REALIZING DIGITALIZATION.

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Work with us - a leading provider in Cloud, SAP, Microsoft, and software development - and shape future-proof IT solutions for our corporate clients.

Customer Support, German & Hungarian Speaking

Digitize the German midmarket with us.

Your Tasks

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• Acting as the point of contact for our corporate clients regarding queries about our IT applications and systems.
  
• Receiving fault reports by telephone and email.
  
• Carrying out fault analyses and developing solutions in collaboration with our clients.
  
• Documenting requirements and faults in a ticketing system and escalating complex issues to colleagues in 2nd Level Support.
  
• Contributing to improving customer sat...