Requirements:

- Female with Bookkeeping NC III Certification achieved recently or within the past 2 years.

- With or without experience.

- Able to commute to or is a resident of Makati or nearby areas.

- With Social Media skills Of good character and suitable communication skills.



Responsibilities:

- Respond to customer inquiries via phone, email, and chat.

- Resolve customer issues in a timely and efficient manner.

- Document customer interactions and maintain accurate records.

- Escalate complex issues to the appropriate departments.

- Follow up with customers to ensure their issues are resolved.

- Provide product information and troubleshooting assistance.

- Process orders, returns, and exchanges.

- Maintain a high level of product knowledge.

- Identify and report trends in customer issues.

- Collaborate with team members to improve customer service processes.

- Me...