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Customer Support Manager PureBallast

Company

Alfa Laval

Location

Shanghai, Shanghai

Posted

June 15, 2026

Position Overview

You will lead a competent and diverse team, supporting our customers and sales colleagues throughout the entire customer journey. From assisting shipyards and ship owners during the design phase, guiding them through the purchase and installation of the PureBallast system, to providing operational support and ensuring optimal performance throughout the vessel’s lifetime, your leadership will be key.

As the new manager, you are expected to develop a compelling team vision, embrace change, and dynamically lead your team into new areas that actively support sales and new business approaches. Your leadership will inspire the team to embrace new opportunities and drive growth with energy and adaptability.

The team is part of the PureBallast Global Sales and Customer Support organization and plays an integral role within the broader PureBallast team.

You are passionate about delivering an outstanding customer experience and have the ability to inspire your team to do the...

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