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Customer Support Manager

Company

Volvo Group

Location

Wacol, Queensland

Posted

July 09, 2026

Position Overview

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

Primary Purpose

The key purpose of this role is to provide leadership to the Regional Technical Managers in support to the dealers to ensure velocity  and accuracy on quality resolutions through (ASTs), short-term solutions (containment actions and goodwill) and long-term solutions (campaigns) across the Trucks brands, Mack, Volvo, UD and Renault.

The position is a technical expert to lead continuous improvement, manage escalations, and drive a seamless and connection service delivery, to enhance customer satisfaction and ensure compliances & our quality promise.

Key Responsibi...

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