Position Overview
Viper Group is looking for Customer Support Officer Intern to assist in admin and office internal working, documentation and other office matters.
Duties and responsibilities
Assist in creating & managing support tickets
Perform phone calls and client communication when needed.
Manage emails and office correspondence (mainly in English).
Provide general on-site administrative assistance.
Report daily progress and tasks directly to management.
Maintain inventory of Hardware items
track support calls of end users
Job Specification:
Soft Skills
Creative mindset.
Tactics and execution.
Basic education with willingness to learn and grow.
Comfortable with phone calls, emails, and office work.
Reliable, punctual, and organized.
Previous assistant, marketing, or office experience is a plus, but not required.
Good speaking and writing skills in English
What you get
Opportunity to gain practical experience in IT, marketi...