Before you get started, a quick heads‑up: Applicants who are successfully contacted will be completing a short Vervoe skills assessment. It’s designed to give you a chance to show your strengths in action -not just on paper. Once you have been reached out, the link lands in your inbox straight away, so keep an eye out. 

Customer Service Officer (Communities) If you’re the kind of person who brings calm to chaos, warmth to conversations and energy to busy days, you’ll feel right at home with us. 

About the Role 

You’ll be the first point of contact for our customers - the voice that reassures, guides and gets things moving. From booking appointments to resolving queries and navigating tricky moments, you’ll help ensure every interaction ends on a positive note. You’ll work across multiple sites, using telephony and CRM systems with confidence and care. 

What We’re Looking For 

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