Position Title: Customer Support & Operations Analyst
Work Set-up: Work From Office
Schedule: Monday – Friday, 8:00 pm – 5:00 am PH Time
Salary: Php 38,000 – Php 42,000
About the Role
If you’re tech-savvy, highly organised, and thrive on solving problems for clients — this is a stable, well-paying role with a fast-growing US technology company.
We’re placing a Customer Support & Operations Analyst to join an established office-based team in Clark Freeport Zone supporting a US trading software and technology client. You’ll manage support tickets, troubleshoot platform issues, support technical client onboarding, and assist with QA testing. You’ll receive full training on the client’s platforms and systems — what matters most is that you’re organised, proactive, and confident making decisions independently.
This is a hybrid operations and support role where no two days are the same. If you enjoy problem-solvin...