Description
We are looking for a dependable Customer Support Representative to join a growing health insurance agency in Aurora, Ohio. This is a part time Long-term Contract opportunity for someone who enjoys helping clients, staying organized, and providing attentive service in an in-office setting. The role supports individuals with questions related to health insurance options and requires strong communication, accuracy, and confidence when handling phone-based interactions. This position is ideal for an entry-level candidate with at least one year of customer service experience who is ready to contribute to a collaborative team.


Responsibilities:

• Respond to incoming client calls and deliver courteous, timely assistance with health insurance-related questions and service needs.

• Place outbound calls as needed to follow up on inquiries, confirm information, and maintain clear communication with clients.

• Enter and update customer deta...