Position Overview
**Come be a part of the Next Disruption in the Solar Industry!**
**The Support Representative I**
SOLRITE is searching for a Customer Support Representative for our Support team. The Support representative is responsible for underwriting consumers who have applied for solar financing. SOLRITE is looking for someone who is interested in the renewable energy sector and in a stable work environment on a transaction processing team.
**Responsibilities**
- Able to work on site.
- Bilingual Support: Communicate fluently and effectively in both English and Spanish to assist customers who prefer to communicate in their native language.
- Develop a deep understanding of our products or services to provide accurate and relevant information to customers.
- Identify customer needs and concerns and work diligently to find solutions. Escalate complex issues to the appropriate team or supervisor when necessary.
- Provide basic technical support and troubleshooting assistance f...