Who We Are

EDGE is building a bridge between Top Global Talent and the US Healthcare & Insurance Industry. We are on a mission to create a borderless network of exceptional talent with people at the center of everything we do. See our values and more on onedge.co.

Role Overview

Our valued partner is seeking a Customer Support Representative (Korean & English) to deliver exceptional customer service across a multilingual support environment. This role is responsible for assisting customers through inbound and outbound phone interactions, resolving inquiries, documenting customer cases, and ensuring a seamless customer experience across every touchpoint.

The successful candidate will primarily support English‑speaking customers while also providing assistance to Korean‑speaking customers as needed. Working as part of a global customer support team, you will serve as a trusted point of contact by delivering timely resolutions, navigating multiple ...