Join Connect Hearing as a Customer Support Representative in Oakville, ON, for a rewarding contract role focused on client service and operational efficiency.
Connect Hearing is hiring a Customer Care Representative for a 6-month contract, with the option to extend. In this position, you will excel in providing outstanding customer service, managing client appointments, and overseeing client accounts. Collaboration with insurance providers to streamline billing processes is also key, along with assisting with minor in-clinic device repairs.
Key Responsibilities:
• Offer exceptional service via phone, email, and in person
• Schedule and organize appointments for hearing care
• Effectively manage and maintain client accounts
• Coordinate with insurance companies for billing services
• Assist with device cleaning and minor repairs
Requirements:
• Proven customer service and communication skills
• Experience or willingness to work on accounts receivable
• D...