Customer Support Specialist
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We are looking for a full-time Customer Support Specialist with passion for technology. You will work in a dynamic team at our office in Barcelona, as part of the UKI (United Kingdom & Ireland) group, reporting to the Regional Team Leader.
What you’ll be doing
Provide product information and effective technical and administrative support through phone and email.
Provide customers with a personalized experience, effectively solving their issues and inquiries, while keeping customer satisfaction at the core of every decision and behavior.
Proactively manage customer expectations.
Constantly update our CRM system (SalesForce) with all relevant information collected during customer service activities.
Liaise with peers and cross‑departmentally to provide complete ...