Position Overview
Description
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. This position provides timely customer support, resolves customer inquiries, and maintains accurate records of all interactions.
Responsibilities
+ Respond to customer inquiries via phone, email, and chat
+ Resolve issues and document outcomes in CRM systems
+ Escalate complex issues to internal teams
+ Identify service trends and improvement opportunities
Requirements
+ 2+ years of customer service experience
+ Strong communication and problem‑solving skills
+ CRM experience preferred
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary a...