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Customer Support Specialist- Bioinformatics

Company

Revvity

Location

Augusta, Maine

Posted

June 16, 2026

Position Overview

The Big Picture:

Join us as the go-to technical ally for Newborn Screening scientists and bioinformatics users. You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. This is a remote-first role with up to 40% travel for on-site support, training, and collaborations.

What's in it for you:

  • Experience personalized career journeys with growth-oriented development opportunities.
  • Engage in purpose-driven work that makes a positive impact on society.
  • Be part of a values-driven culture that fosters inclusivity and innovation.
  • Placeholder for local benefits

    • Your Superpowers in Action:

  • Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.
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