A technology consultancy firm in Lahore is seeking a Floor Agent. This role involves engaging with customers by answering questions regarding products and services, ensuring high levels of customer satisfaction. Candidates must have a bachelor's degree and strong skills in customer service, communication, and CRM systems. Responsibilities include managing incoming calls, resolving complaints, and improving service efficiency. The company offers a supportive working environment with benefits including subsidized lunch and bonuses on KPI achievements.
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