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Customer Support Specialist (German-speaking)

Company

Coople UK

Location

United Kingdom, United Kingdom

Posted

July 07, 2026

Position Overview

Flexibility has become one of the defining features of successful workplaces. You now have the unique opportunity to join Coople, and support our mission to make flexible work a rewarding experience for ambitious workers and businesses.


As a UK-based Customer Support Coordinator responsible for our German-speaking market in Switzerland, you will focus on delivering high level support to our worker and client base.

Your Responsibilities

  • Respond to customer queries via phone, email and chat in a timely and professional manner.

  • Trouble shoot and resolve customer issues ensuring a positive customer experience.

  • Collaborate with other departments to escalate and resolve complex issues.

  • Management of customer engagement tool.

  • Collection of customer feedback on our platform to support further development by the Product and Marketing teams.
  • Your Capabilities and Skills

  • Native-level German both spoken and...
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