Description

Join Team CARFAX as a Bilingual Customer Support Specialist

 One last thing: Our four-day week continues in Summer 2026Are you a clear communicator with a knack for solving problems and delivering top-notch customer service? CARFAX is looking for a Customer Service Representative who will be the friendly and knowledgeable voice our customers can trust. Join our team and help us create an exceptional experience for our Dealer customers.At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days in the office per week, subject to change with future business needs.What you'll be doing:

Customer Interaction: Handle inbound calls and emails from Dealer customers with professionalism and efficiency. Provide accurate information and resolve queries effectively.

Issue Resolution: Act as the first point of cont...