Job Description

Are you a student seeking a flexible job that complements your studies? Join our vibrant team as a Customer Support Specialist at ELCA. Our Bern office, conveniently located near the HB, offers a dynamic environment where you can excel and gain some valuable work experience.

Responsibilities

• Call management: responsible for handling calls and inquiries, adaptable to changing priorities.
• Knowledge Base Usage and Maintenance: use our knowledge base, contribute to its growth, and become a co-author.
• Customer orientation: prioritize customer satisfaction and communicate effectively to ensure customers feel valued and understood.
• Quick learning: participate in training and demonstrate a willingness to learn and expand knowledge of products, services, and support processes.

Requirements

• Currently pursuing a Bachelor's or Master's degree.
• Stro...