Customer Support Specialist
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We are looking for a full-time Customer Support Specialist with passion for technology. You will work in a dynamic team at our office in Barcelona, as part of the UKI (United Kingdom & Ireland) group, reporting to the Regional Team Leader.

What you’ll be doing

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• Provide product information and effective technical and administrative support through phone and email.
  
• Provide customers with a personalized experience, effectively solving their issues and inquiries, while keeping customer satisfaction at the core of every decision and behavior.
  
• Proactively manage customer expectations.
  
• Constantly update our CRM system (SalesForce) with all relevant information collected during customer service activities.
  
• Liaise with peers and cross‑departmental...