America's Job Portal
We are a top-tier I-gaming and Sportsbook operator based in Cape Town.
Our aim is to deliver a world-class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform.
We are a dynamic and experienced team, in an exciting company looking for passionate people to join us. Do you thrive in a fast-paced environment and would like to be part of a motivated team – then this is for you!
The Role:
As a lead support agent, your primary responsibility is to ensure smooth and efficient operations within the Contact Center and team and to provide exceptional service and assistance to customers who have investigations, issues, or concerns regarding the company's products or services.
You will work closely with your team and other departments to always ensure the best standard of service.
Key Responsibilities