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Customs Assistant AU

Company

DSV

Location

Parañaque, Metro Manila

Posted

May 28, 2026

Position Overview

Time Type:

Full Time

Key Tasks & Deliverables


  • Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI. 

  • Follow the SOP with the steps on how the process of vetting and compiling. Check special instructions for specific customers. 

  • Report irregularities as per SOP. 

  • Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary. 

  • Attend to customer Pre-lodge activities and queries. 

  • Sending jobs into pre-lodge. 

  • Active participation in projects for process improvements

  • Individual Performance to meet/exceed expectations as defined in the SLA 

  • Work under the direction of Team Leader/s 

  • Adapt to DSV GBS MNL culture and perform in line with the Values/behaviors defined 

  • To be a DSV GBS ambassador. <...

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