Role: Customs Coordinator - Imports
Location: Hayes
Salary: £29,000-£35,000
Hours: 4 on 4 off (07:00-19:00)

We are currently recruiting for an experienced Customs Coordinator to join a busy and fast-paced airfreight operation in the Hayes area to complete import shipments.

Working on a 4 on 4 off shift pattern, this role is ideal for someone who thrives in a high-volume environment and enjoys taking ownership of shipments from arrival through to clearance.

The Role:

Managing the end-to-end customs clearance process for import shipments

Liaising with HMRC, suppliers, and internal teams to ensure smooth movement of freight

Handling customer enquiries via phone and email, providing timely updates

Ensuring all documentation is accurate, compliant, and completed within required timeframes

Monitoring shipments and proactively resolving any issues or delays

Updating internal systems and maintaining accurate records
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