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At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As the first point of contact for guests at Cutthroat’s Saloon, Greeters create a welcoming atmosphere that sets the tone for an exceptional dining experience.
Position Summary:
The Greeter is responsible for welcoming guests, managing the flow of the dining room, and supporting the restaurant team to ensure smooth operations. This highly visible role requires a warm, professional demeanor and the ability to multitask in a fast-paced environment.
Responsibilities:
Greet guests promptly and warmly upon arrival
Manage reservations and waitlists using the seating system
Communicate accurate wait times and accommodate guest preferences when possible
Escort guests to tables and present menus
Answer guest inquiries about the m...