Our client, a leading logistics and transportation organization, is seeking a CWR-Customer Service Rep II to join their team. As a CWR-Customer Service Rep II, you will be part of the Customer Support Department supporting customer interactions, operational coordination, and delivery management. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

**Job Title:** CWR-Customer Service Rep II

**Location:** Bessemer, AL

**Pay Range: $18.25/hour**

**Shift:** Tues, Wed, Thurs, Fri, Sat | 7:00AM - 4:00PM

**What's the Job?**

+ Assist customers and business partners via telephone and email to ensure smooth communication and issue resolution.
+ Handle customer complaints in a calm, professional manner, providing effective solutions.
+ Diagnose, assess, and resolve problems or issues related to delivery and service r...