Hello!

At Factorial we're looking for a new Account Manager for the Italian Market to help us support and scale our Customer Experience team to the next level. As part of the team in charge of driving customer success, retention, and growth, you'll be in charge of managing customer relationships, identifying expansion opportunities, and ensuring clients achieve long-term value from Factorial.

Ready to be part of the challenge?

About the team

Our Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial. If you’re passionate about people and love turning a challenge into a great experience, you’ll fit right in.

What you'll do

• Manage a portfolio of customers and serve as their main point of contact.