THE WORK: Deliver excellence in every interaction. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related challenges. This role embraces advanced Customer Service skills and offers an engaging opportunity to grow and make a meaningful impact.

Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
Responsibilities

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• Manage resources to ensure deliverables meet service level agreements.
  
• Oversee recruiting and staffing processes to maintain optimal service delivery capacity.
  
• Engage with staff to foster a positive and productive work environment.
  
• Monitor and balance cost-to-serve with delivery targets to optimize performance.
  
• Identify, track, resolve, and elevate issues to maintain service quality...