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CX Excellence Program Lead

Company

flydubai

Location

dubai, dubai emirate

Posted

July 13, 2026

Position Overview

flydubai is seeking a Customer Experience Manager to govern and coordinate the delivery of customer experience programmes. This role includes leading customer experience initiatives, managing a cross-functional team, and developing a consolidated CX Excellence portfolio.

The ideal candidate will have 8-10 years of experience, a Bachelor's degree, and certifications in related fields. Fluency in English and experience in airline operations or hospitality are essential.

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