Job Requisition Details

Requisition ID:
Location: Johannesburg, Gauteng
Closing Date: 09 July 2026
Talent Acquisition: Bongiwe Mchunu


Job Family

Marketing, Communication and Research


Career Stream

Business and Commercial Banking
Market Research and Customer Insights


Leadership Pipeline

Manage Self: Professional (MSP)


FAIS Affected


Job Purpose

To improve the Client Experience across all relevant products, services and channels, to deliver value to the customers and employees and drive business value in order to align to the organisation's strategic intent.


Why Join Our Team

Join a dynamic, insights-driven team shaping the future of customer experience in one of South Africa’s leading banks. You’ll have the opportunity to influence strategic initiatives, collaborate with senior stakeholders, and design impactful customer journeys that drive real busine...