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CX Quality Assurance Specialist

Company

TDCX Group

Location

singapore, singapore

Posted

June 19, 2026

Position Overview

A global BPO company is seeking a Quality Manager in Singapore to evaluate employee behavior and customer service performance. The ideal candidate should hold at least a diploma, preferably have 2 years of experience in quality audit and root cause analysis, and possess strong communication skills. This role offers attractive remuneration, comprehensive benefits, and opportunities for growth within an innovative team focused on customer experience solutions.
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