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CX Quality & Operations Lead UAE (Coaching & Analytics)

Company

Provident Estate

Location

dubai, dubai

Posted

June 29, 2026

Position Overview

A premier real estate agency in Dubai is seeking an Operations Manager to oversee contact center quality assurance and customer interactions. The ideal candidate will have at least 3 years of relevant experience in the UAE, be fluent in English and Arabic, and possess strong leadership and project management skills. This position offers an opportunity to contribute to a dynamic team focused on delivering excellent client services in a trusted real estate environment.
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