Our client is looking for a Danish-speaking Collections Officer to join their team in Malta. The role reports directly to the Danish Team Leader and forms part of a team responsible for sales activities, customer onboarding, customer inquiries, and close cooperation with the collections department.

This is a varied role combining customer service, sales, onboarding, and operational support within a multinational banking environment. You will play an important role in delivering high-quality customer experiences while ensuring compliance with internal policies and regulatory requirements.

Key Responsibilities

• Provide customers with accurate information regarding the bank’s products, services, and payments
• Actively generate sales in line with the company’s strategy and guidelines
• Handle customer inquiries via telephone, live chat, email, and SMS
• Support onboarding processes, including document verification
• Ensure...