Viking provides roadside assistance services in Norway, Sweden, Denmark, and Finland. Additionally, we assist drivers throughout Europe via our network and international partners. We ensure the efficient and safe mobility of vehicles, passengers, no matter where the breakdown occurs.

Job Overview

As a customer service consultant, your tasks will involve receiving and responding to phone inquiries from customers who need roadside assistance. You will often be the first person a customer speaks to when something has happened on the road.

Responsibilities

• Receive and respond to phone inquiries from customers needing roadside assistance.
• Provide accurate and timely assistance in Norwegian, Swedish, Finnish, Danish, and English languages.
• Work independently and collaborate with team members when needed.
• Use various systems to solve challenges efficiently.
• Assist partners in the insurance and automotive industry w...