Join Our Team as a Travel Booking Agent (Danish) in Málaga!

Are you passionate about travel and customer service? We’re looking for a Travel Booking Agent who is fluent in Danish to join our team in sunny Málaga, Spain!

Location : Málaga, Spain
Employment Type : Full-time
Remuneration : Base salary + bonuses

What You'll Do

• Serve as the first point of contact, ensuring each customer interaction results in a positive experience
• Handle customer and partner inquiries globally via email, messages, and phone calls, including tasks such as updating contact information, managing invoice collections, handling refunds, and booking information
• Conduct detailed discovery to quickly understand the customer’s needs and take ownership of the issue
• Research, analyze, and assess situations to provide accurate solutions using available tools and resources
• Collaborate with in...