Contract: 6‑month initial contract
Location: Birmingham

Hays is excited to be partnering with a local council to build a brand-new Customer Master Data team. This is a fantastic opportunity to be part of something new from day one-helping shape processes, improve data quality, and directly support service delivery across the council and trust.

🌟 Why Join?

You'll play a key role in developing a new team that will in ensuring the accuracy, integrity, and compliance of customer data used across essential public services. Your work will help streamline operations, improve decision‑making, and contribute to high‑quality customer experience across the organisation.

📌 Key Responsibilities

As part of the Customer Master Data Service, you will:

Deliver accurate, high‑quality customer data services for the council and trust.
Process new and updated customer records to agreed standards and deadlines.
Verify customer information to meet corporate...