Description
We are looking for a Data Analyst I to support operational reporting and continuous improvement efforts in Phoenix, AZ. This is a long-term contract position for someone who enjoys examining data, uncovering patterns, and turning findings into practical process enhancements. The role suits a proactive individual who investigates issues thoroughly, works well with cross-functional partners, and brings a thoughtful approach to solving business problems.


Responsibilities:

• Review reporting outputs and workflow activity to spot recurring issues, performance patterns, and opportunities to improve efficiency.

• Examine underlying causes of operational challenges and recommend practical changes that reduce repeat work and support lasting improvement.

• Analyze ticket and process data to identify bottlenecks, highlight trends, and inform better day-to-day business decisions.

• Research unfamiliar or complex issues independentl...