Responsibilities

1. Facilitate endorsement from bank/ client.
2. Coordinate with Team Leaders/ Management for proper distribution of accounts.
3. Prepares collection brief and Masterlist of accounts.
4. Responsible on re-tagging of rerouted accounts, stating of status/ remarks and updating of payments.
5. Facilitate documents like Demand Letters, Payment Agreements and Statement of Accounts.
6. Responsible for monitoring of selective/ posted payment.
7. Prepares letters for skip tracing and mailing.
8. Submits reports depending on the requirements of bank/client.
9. Submits report required by Team Leader.
10. Performs other tasks that superior may require.
11. Conforms to all company rules and regulations.