Serve as the main point of contact for a portfolio of key clients
Develop and execute strategic account plans aligned with customer needs and company objectives
Generate cross-sell and upsell opportunities to grow account revenue
Collaborate with internal teams (Delivery, Marketing, Operations) to ensure quality of service and maintain high levels of client satisfaction and retention
Identify innovation and potential offerings and accelerators within your portfolio of customers
Track and report on account performance metrics and identify potential risks and proactively implement mitigation strategies
What we expect from you
Proven experience as an Account Manager in a Data & analytics consulting or professional services company
Deep understanding—and preferably hands-on experience—with data analytics, data platforms, cloud architecture, and business intelligence tools ...
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