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Data Center Customer Operations Iii (Bogotá)

Company

Equinix

Location

bogotá, bogotá, distrito capital

Posted

June 23, 2026

Position Overview

Job Summary

Conducts testing and basic installations, escalating issues as required.

Responsibilities

Installations
  • Installs ladder racks and fiber raceways
  • Builds/Installs cages
  • Installs cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels
  • Performs intra‑cage and infrastructure installations
  • Installs and grounds cabinets and two‑post racks
Queue Management
  • Escalates SRs that require additional information
Testing/Troubleshooting
  • Conducts carrier circuit testing
Cross Connects
  • Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra‑building cross connects
Documentation/Reporting
  • Maintains accurate notes and records of activity fulfillment in ticketing system
Pr...

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