Job Responsibilities

• Perform day-to-day data center operations, including coordination with users, visitors, and subscribers.
• Manage and facilitate visitor access and activities within the data center environment.
• Coordinate with internal project teams to ensure smooth execution of tasks and operational activities.
• Handle operational and production-related issues, ensuring timely resolution.
• Monitor and manage incidents during assigned shifts, ensuring adherence to SLAs.
• Support “hands and feet” operations across multiple data center sites in Singapore, including travel for incident and planned activities.
• Perform installation and decommissioning of IT equipment, including server racking and stacking.
• Carry out structured cabling tasks such as patching, labeling, and cable management.
• Conduct daily server health checks, site walkthroughs, reporting, and queue management (email/remed...