Follow guidelines and work closely with experienced technicians to understand and comply with data center policies, procedures, and deadlines.
Learn to read and understand Process Change Notifications (PCNs) and assess their impact on daily operations.
Assist with preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning network, storage, and server equipment with minimal business disruption.
Complete assigned support tickets efficiently while developing familiarity with relevant procedures.
Participate actively in daily safety briefings and comply with all safety and security protocols, including the use of Personal Protective Equipment (PPE).
Handle routine physical demands, such as lifting moderate weights, climbing ladders or stairs, and working under data center environmental conditions like noise and heat.
Support frequent standing, walking, lifting, and working at ...
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