**Meet the Team**

The Customer Listening & Analytics team is part of Cisco’s Connected Engineering and Technology Organization (CETO) and operates as the data backbone for Cisco’s global customer experience measurement programs. We own the data infrastructure, transformation pipelines, and analytical frameworks that power NPS reporting, TAC performance analytics, executive business reviews, and customer health scoring—working at scale across Cisco’s global install base.

Our India-based data engineering team is a core delivery engine, not a support function. Engineers here own production workstreams end-to-end and work in close collaboration with senior architects and analytics leads based in the US. The team operates on a modern data stack (Snowflake, dbt, Python, GCP) and is actively building toward an AI-augmented data platform aligned to Cisco’s enterprise AI transformation agenda.

**Your Impact**

As a Data Engineer on the Customer Listening team,...